Recession Proof Your Sales Team

Recession Proof Your Sales Team

Face it, even before COVID-19, we were long overdue for a recession. Most “experts” predicted one would occur last year, in 2019. So, guess what? We got an extra year of unprecedented expansion.

And guess what else has happened since the last recession? Many salespeople have become complacent. In the pre-virus economy, life was grand. Anybody and everybody were buying. There was so much demand that it didn’t matter if an individual could sell on value and differentiate – they sold. Not because they were good, mind you, but because the buyers were buying.

Those times were so happy that most employers […]

Beliefs Are More Powerful than Skills

Beliefs Are More Powerful than Skills

I heard author and motivational speaker, Gabby Bernstein, doing a radio interview recently. In it, she made the statement, “Beliefs are just thoughts you keep thinking.” It resonated with me. She was specifically talking about fear and how it becomes not only a habit but an addiction. I, of course, thought about it from the perspective of sales.

Beliefs Limit Success

We know that an overwhelming number of salespeople are sabotaged by their own beliefs. Regardless of an individual’s current success in sales, they can limit that success just based on thoughts they repetitively think. Of the last 100 salespeople we analyzed, […]

The Pros and Cons of Making Remote Work Permanent

The Pros and Cons of Making Remote Work Permanent

Working remotely has suddenly become the new normal, and I suspect many leaders have discovered that this remote work thing can actually work, even once the current crisis is resolved. It could permanently transform the workplace allowing for more flexible working arrangements and work from home options.

But as great and forward-thinking as these changes may seem, they won’t work for everyone. For example, not every salesperson is well-suited to work remotely. The Objective Management Group already has data on it. It indicates only 41% of salespeople are suited to work remotely. Uh-oh!

Remote Work Benefits

As a manager, you might think this […]

Leaders: Don’t Wait to Communicate!

Leaders: Don’t Wait to Communicate!

It’s something I cannot stress enough: The importance of communicating with your team now during this crisis. If you don’t have all the answers, don’t worry about it – just don’t hide.

Vulnerability is okay. Absence is not. If you want to lead, be real and communicate. If you want to hide then you are not leading, you aren’t even managing.

Don’t Get Stuck in the Sand

If you are in a leadership position, then by definition you have people you are leading and those individuals are following you. If you aren’t engaging with them then how can they follow? If your head […]

Take Away the Risk of Failure

Take Away the Risk of Failure

The Objective Management Group Annual Partners Conference took place this past weekend. It was a memorable event, one, because it was held as a virtual conference for the first time, but more so because of the Kobe Bryant video interview OMG CEO, Dave Kurlan (@KurlanAssoc), presented.

Kobe’s Legacy in a Quote

The interview was powerful for all the reasons you might imagine. My main takeaway, however, explains why his legacy will loom large for a long time. It was Kobe’s statement, “If you aren’t nervous about the risk of failure, you’ll be able to focus on what you need to do.”

Simply put, […]

Crisis Time Equals Leadership Opportunity

Crisis Time Equals Leadership Opportunity

Now is the time when leaders’ legacies are formed!

I just participated in a wonderful video conference hosted by Patrick Lencione’s company, The Table Group. Patrick has written or co-written eleven books focused on teamwork, organizational health, and managing people, including “Five Dysfunctions of a Team.” I highly recommend these books and The Table Group’s teachings.

I heard some very powerful concepts on the video conference worth sharing. Since Braveheart Sales Performance focuses very precisely on sales teams and revenue growth, here are ones that can be applied to the sales side of an organization by managers. These concepts are […]

Too Dependent on the Sales Manager to Close Business? Time to Sharpen the Saw

Too Dependent on the Sales Manager to Close Business? Time to Sharpen the Saw

As I work from my home office, I hear the buzzing of saws cutting down tree limbs on behalf of the electric utility. I guess it is considered essential…but that is another topic. The noise does make me think about sharpening the saw. And, especially what a great time it is to help salespeople improve their skills to become independently successful.

Don’t Repeat History

Taking a lesson from the last recession, there are many salespeople out there who are successful in strong economic times but suffer in downturns. Frequently they lack the selling competencies that will support their sales efforts, but more […]

More Coaching, Even Poor Coaching, is Better than None

More Coaching, Even Poor Coaching, is Better than None

I cannot impress enough the importance of sales manager coaching and doing it a bunch. I have stats to back me up. Check out this data curated by Objective Management Group on about 5,500 managers and their teams.

Ineffective coaching still yields significant improvement.

You can see, even if the manager isn’t effective at coaching their team, just spending 50% of their time doing it will increase seller effectiveness. And this increase is greater than what effective coaches can produce with their ability alone (without coaching at least 50% of the time). Crazy, huh?

So exactly what do I mean by coaching?

Think of […]

Depend on Recurring Revenue? Here’s How to Contain Creation Costs

Depend on Recurring Revenue? Here’s How to Contain Creation Costs

This article is written with field sales teams in mind. However, if you run an inside sales team exclusively, don’t despair, you may still find a nugget or two of helpful information as well.

Containing costs is important in every business. But for businesses where the costs of creating new customers are measured by lenders to determine the health of that business, they are especially important to manage.

In the electronic security industry, as well as SaaS, telecom and other recurring revenue businesses, customer creation costs are a key component which determines the company’s ability to borrow for expansion.

Conference Panel Insights

While attending […]

Some Gloomy, But Fixable, Selling Stats

Some Gloomy, But Fixable, Selling Stats

We have known for years that the percentage of salespeople who hit quota is pathetically low. Regardless of what statistics you check, all entities that track and report on it show the quota achievement around or below 50%.

In 2018, CSO Insights reported that 54% of all sales reps met their quota. And for the same year, Forbes stated that 57% missed their quota.

Regardless of which information you believe, the fact remains that quota attainment is low. If given a letter grade, it would equate to an “F.”

What’s causing it to happen?

Are leaders setting quotas too high? Or are […]