What Are the Elements of a Quality Sales Conversation?

What Are the Elements of a Quality Sales Conversation?

Written by Frédéric Lucas. This was originally posted by our OMG Partner affiliate in Canada, Prima Ressource and has been translated from French with minor adaptation.

The ability to lead a quality sales conversation as a salesperson is more difficult than it seems. More than that, the bar for a quality sales conversation today is very different from what it was five or 10 years ago.

The current environment requires reprogramming a large part of the sales concepts that have prevailed in recent decades.

During sales conversations in which a salesperson goes above and beyond what other salespeople might, prospects might say things like:

“I had not seen it from […]

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How to Cure 3 Pervasive Sales Management Ills

How to Cure 3 Pervasive Sales Management Ills

Are you overwhelmed by an incessant barrage of questions from your sales team? Frustrated because they aren’t doing the things you did automatically as a salesperson? Perhaps you are exhausted from hounding them about meeting their obligations.

Never fear, sales managers . . . each of these three pervasive sales management ills has a relatively simple remedy. The best part? The solutions are in your grasp, and have been all along.

 

#1: The Avoider Disorder

You tend to avoid conflict. In a sticky situation, your art of avoidance may elevate to the level of Where’s Waldo?

The Problem:

You’ve let one (or more) of your […]

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Sales Digest: How to Effectively Manage Millennials in Sales

Sales Digest: How to Effectively Manage Millennials in Sales

A while ago, we curated content for a sales digest on “Old-School Salespeople.” This week, we tackle the opposite end of the generational spectrum: Millennials in Sales. What do sales experts have to say about Millennial salespeople? What are their strengths and weaknesses? Read on to see the range of viewpoints.

But first, who exactly is a Millennial? Here are some key facts:

In 2015, Millennials are projected to surpass Baby Boomers as the largest living generation in the U.S. (U.S. Census Bureau).
Boomers are aged 51-69 in 2015; Gen Xers are 35-50 and Millennials (Gen Y) are 18-34 in 2015 […]

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Why the Name Braveheart?

Why the Name Braveheart?

We frequently get asked “Why the name Braveheart?” Here is the story.

I have owned a couple other businesses, but none that had appropriate names for what we wanted to accomplish with this business. When the business was formed, we immediately had a need to produce a proposal for a potential client. We needed to form the business first, and we needed a name. Our attorney persuaded me not to use any personal names and another friend and mentor also insisted that one should never put her name in the business name. Our attorney urged us to use my Scottish heritage.

So […]

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Is Your Pipeline a Pipe Dream? How to Tame Your Sales Pipeline

Is Your Pipeline a Pipe Dream? How to Tame Your Sales Pipeline

I facilitated a Sales Swap Meet™ this week with a collection of business owners.* If you aren’t familiar with a Sales Swap Meet, it is where business owners and CEOs bring their questions, concerns, and problems regarding their sales organization and swap them for ideas, suggestions and answers.

The topic we spent the most time on was what to measure and how to measure it. I thought I would recap for you what we discussed since it is of high importance for any business. What I heard was that the majority of the folks keep track of a pipeline and some […]

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How to Know if A Manager is Sabotaging Your Sales Transformation

How to Know if A Manager is Sabotaging Your Sales Transformation

Written by Frédéric Lucas. This was originally posted by our OMG Partner affiliate in Canada, Prima Ressource and has been translated from French with minor adaptation.

When business leaders implement a sales force transformation program, they inevitably meet resistance within their organization.

A certain resistance to change on the part of company executives is common. On the other hand, if it is followed by closed business and increased accountability, this resistance should disappear within a few weeks.

What is problematic is when resistance to change comes from managers and sales directors of the company. Some of them might even want to derail the transformation program or discredit […]

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Tough Questions Get You the Sale When Adorable Won’t

Tough Questions Get You the Sale When Adorable Won’t

One sunny weekday afternoon in July, I decided to duck out of the office for a brief walk to enjoy the fresh air. A walking trail through a heavy grove of trees led me to a residential street where I heard music. There I saw two sisters operating what appeared to be a lemonade stand. Big sister, about six years old, earnestly waved her arms in the air to get my attention while little sister, about three years old, excitedly jumped up and down on her tippy toes.

Since I was across the street and completely void of money, I yelled […]

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Sales Digest: Scary Useful Reads for Sales This Halloween

Sales Digest: Scary Useful Reads for Sales This Halloween

Looking for scary useful reads for sales? From “scary good” advice to “scariest sales blunders,” we’ve rounded up the best in Halloween-themed content for your sales team.

 

Scary Good Idea to Connect with Decision Makers:

If you act RIGHT NOW, you can still take advantage of Lori Richardson’s “Skeleton Strategy” to reach your prospects via snail mail with a memorable Halloween twist. Here’s why it’s worth your time: a 79% response rate in the past three years that she has tracked her results with this strategy. It works best with buyers you have reached at least once previously. Read more about it on […]

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Why Your Hot New Sales Tips Will Fail to Deliver

Why Your Hot New Sales Tips Will Fail to Deliver

I recently responded to a reporter’s query about the best new tips and tricks for sales coaches to help their sales teams increase annual revenue by a factor of ten. Reflecting on where the most powerful opportunities lie, I concluded the best path to exponentially boost revenue for most companies is not through “hot new sales tips and tricks.” Rather, it will be found by going back to the basics. Only organizations that already have a functional sales foundation in place are well-poised to benefit from new strategies and techniques. Sustainable performance can’t be achieved via shortcuts. What follows is […]

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Sales Coaching: 4 Strategies for More Questions

Sales Coaching: 4 Strategies for More Questions

Written by Frédéric Lucas. This was originally posted by our OMG Partner affiliate in Canada, Prima Ressource and has been translated from French with minor adaptation.

Effective implementation of a consultative sales approach means asking lots of questions. The art of query is a skill that sales managers should also develop to be more effective at coaching their sales team.

Asking lots of questions is rarely a natural ability in people, even among journalists! It’s a skill that is developed through practice and learning.

Your role as manager should lead you to coach your team and ask questions. Here are four strategies to help you.

Strategy # […]

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